FAQs

The National Disability Insurance Scheme (NDIS) is a government initiative in Australia designed to provide support and services to people with disabilities. It aims to enhance the independence, social and economic participation, and well-being of individuals with permanent and significant disabilities.

 

To be eligible for NDIS support, individuals must have a permanent and significant disability that affects their ability to participate fully in everyday activities. Eligibility criteria are determined by the NDIS, and applicants must meet certain requirements.

To apply for NDIS support, you need to contact the National Disability Insurance Agency (NDIA). They will guide you through the application process, assess your eligibility, and help you create a personalized plan based on your needs and goals.



The NDIS provides a range of services and supports, including but not limited to assistive technology, personal care, home modifications, therapy services, and community participation activities. The goal is to tailor support to each individual's unique needs.

Once eligible, participants work with the NDIA to develop an individualized plan. This plan outlines the participant's goals, the support and services needed, and how funds will be allocated. It is a collaborative process that involves the participant, their family, and relevant professionals.

Yes, participants have the flexibility to choose their preferred service providers, including registered NDIS providers. This allows individuals to select providers that best meet their needs and preferences.

Participants can choose how their NDIS funds are managed. Options include self-managing funds, using a plan management provider, or having the NDIA manage the funds on their behalf. Each option offers different levels of control and responsibility.

A Support Coordinator assists participants in implementing their NDIS plan, connecting with service providers, and ensuring that the plan is effectively carried out. They play a crucial role in helping participants navigate the NDIS and access the support they need.

NDIS plans are usually reviewed annually. However, if there are significant changes in your circumstances or if your goals and needs evolve, you can request a plan review at any time.

For more information on the type of supports and for case studies of people's experience in NDIS trial sites go the the NDIS website .

The NDIS participant portal is an online platform that allows participants to manage their plans, review budgets, and communicate with the NDIA. You can access the portal through the NDIS website, and it provides a secure and convenient way to interact with the NDIS.

The NDIS covers a wide range of assistive technologies, including communication devices, mobility aids, and other tools that help individuals with disabilities in their daily lives. The specific items covered will depend on individual needs and goals outlined in the NDIS plan.

Yes, NDIS plans are designed to be flexible. If your needs change or if you achieve certain goals earlier than expected, you can request a plan review to make adjustments to better meet your current requirements.

The NDIS funds "reasonable and necessary" supports, which are those that are required due to a participant's disability and are considered reasonable in terms of effectiveness and value for money. The NDIA assesses each support request against these criteria.



If you relocate to a different region or state within Australia, your NDIS plan will generally continue, but it may need to be reviewed and adjusted to reflect changes in your circumstances and the available services in your new location.



Yes, the NDIS recognizes the important role of families and carers. There are specific supports and services available to assist families and carers in their role, including respite services, training, and information resources.



If you have feedback or wish to make a complaint about NDIS services, you can contact the NDIA directly. They have a process in place to address concerns and improve the quality of services provided.

If there are significant changes in your life circumstances, such as changes in health, living situation, or support needs, it's important to inform the NDIA. They can assist in adjusting your plan to better accommodate your current situation.

Yes, advocacy services are available to support NDIS participants in understanding their rights, navigating the system, and ensuring that their voices are heard. Advocacy organizations can provide assistance and information.

To stay informed about the latest updates and changes to the NDIS, you can subscribe to newsletters, follow official NDIS social media accounts, and regularly check the NDIS website for announcements and resources.

If you find that your current NDIS plan is not adequately meeting your needs, you can contact the NDIA to discuss your concerns and explore options for adjustments. They can assist in ensuring that your plan aligns with your evolving requirements.

Yes, the NDIS is committed to providing culturally sensitive and inclusive services. There are supports available to assist participants from diverse cultural backgrounds, including translation services, culturally appropriate service providers, and community engagement activities.

Yes, NDIS funds can be allocated for supports that facilitate education and employment goals. This may include assistance with skill development, workplace modifications, and other services that promote participation in education and employment.



The NDIS has provisions in place to address emergency and crisis situations. Participants can work with the NDIA to develop contingency plans, and there are supports available to ensure that individuals with disabilities receive necessary assistance during emergencies.

SDA refers to housing that is specially designed to support individuals with extreme functional impairment or very high support needs. If eligible, participants can discuss the possibility of accessing SDA with the NDIA during their planning process.

ECEI is a component of the NDIS that focuses on providing early intervention support for children aged 0 to 6 years who may have developmental delays or disabilities. The goal is to support children and their families to enhance developmental outcomes.



The NDIS recognizes the importance of transportation in enabling social and community participation. Participants can discuss their transportation needs during the planning process, and funding may be allocated for transportation supports.

Mainstream supports are services provided by government or community agencies that are available to everyone, while NDIS supports are specifically tailored for individuals with significant and permanent disabilities. The NDIS works alongside mainstream services to ensure comprehensive support.

The NDIA takes privacy and confidentiality seriously. Personal information is handled in accordance with privacy laws, and participants have the right to control who has access to their information. The NDIA has strict protocols in place to safeguard participant privacy.

Yes, respite care is one of the supports that can be included in an NDIS plan. It provides temporary relief for families and carers and can be arranged based on the participant's needs and goals.